Why wasn’t I notified in advance? Former students and employees receive at least two email notices from the University before deactivation occurs.

Should you return as an active student or employee, your email address will be restored however, previous emails associated with your address cannot be retrieved. Penn State’s licensing agreement with Microsoft prohibits the University from reactivating your email address – even temporarily – unless your affiliation with the University changes and again qualifies you for access. You can open a ticket to have the data retrieved during that 30-day window by emailing After 30 days, all emails associated with your email address are deleted from the mail servers and cannot be recovered.Ĭan my email address be reactivated? This 30-day window applies to your email data only- not your email address itself. If you forgot to save off important emails before your email was closed, you do have a short window of opportunity for recovering that data. Once you leave the University and no longer meet the criteria defined in the licensing agreement, Penn State must deactivate your email address by removing the license.Ĭan I still get a copy of emails I sent or received? Email data is retained for 30 days after your license has been removed.

Why was my email deactivated? Penn State’s licensing agreement with Microsoft defines who may have a PSU email address.

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